HardSoft | Support and Help

Frequently Asked Questions

Will I receive a loan machine while my device is being repaired?

Yes, but please note, loans are chargeable for insurance repairs at £85 + VAT.

How long will my repair take?

On average please allow two weeks (14 days)

Can you collect my device from outside the UK?

No sorry, we can only arrange collection from a UK address.

Content coming soon